How you can help us

Are you looking for a way to help your local community


Our volunteers focus on providing residents with information, advice and skills so they can be more self-sufficient and contributing members of the community. We can also advocate and assist to negotiate payment with essential service providers on your behalf if you are experiencing problems or the inability to pay.

Last financial year, 18,513 clients contacted the agency to request emergency relief. The majority of these people were in crisis.

Our clients are local disadvantaged people, often in public housing and increasingly in rooming houses, caravans, emergency accommodation or no fixed address, who are at risk of, or who already have, become homeless

Below is a breakdown of the Top 10 issues clients presented with over the past year:

Over the last 12 months our volunteers worked a total of 14,990 hours, mainly providing local people in crisis with food, addressing their financial issues and assisting with essential items.

We are an accredited charitable organisation with ATO endorsement as a deductible gift recipient. We rely on donations and the pro bono generosity of our talented volunteers to help us continue providing services to our community.

Services to our clients are confidential so it can be difficult to raise public awareness of how we help and attract sponsorship from local residents, organisations and business. Your support enables us to continue our work.

What your donation will buy...
Meals for a homeless person, sending a student on a school excursion, helping a disadvantaged local family get back on their feet. See the possibilities. (Please note assistance is never given out as cash.)

    Support our Emergency Relief services with a donation we can use for:
    — Utility bills (Telstra vouchers, assistance with gas, electricity, water)
    — Medical expenses (prescriptions, travel to medical appointments)
  • Fund a school excursion or school uniform
  • Buy a meal for a homeless person
  • Help a disadvantaged family replace their refrigerator
    (See recent client support under Casework studies )

Our support goes hand-in-hand with giving people information plus linking to specialist community services and activities which may help our clients improve their situation.

    — Community development - See recent project examples
    — Specific project - talk to us about funding an idea you are passionate about

    — Assist new interviewers gain accreditation through a recognised training course: Assess & provide services to clients with complex needs.
    — Help a volunteer seeking future employment become 'job ready'.

FAQ — Making a donation How CSF is funded and how we can use your donation. Details of the current CSF Board of Management.

Donate products. Do you have a quantity of non perishable food that is still in date? Contact us if you think you have something we may be able to give to our clients.

Tax Deductible Donations
Donations over $2 are tax deductible and receipts will be issued.
Donate securely through Givenow

or donate by cheque.
Please make payable to:
Community Support Frankston
and post to
35 Beach Street, Frankston 3199.

Support us while you shop
Nominate the agency as a benefactor when you shop at:

  • Ritchies Supermarkets (CB No. 92392 on their Community Benefit Card) or
  • Central Timber (Mitre 10 Community Benefits Program).

Community Support Frankston is an accredited charitable institution. Click here to see details registered with the Australian Government.

Community Support Frankston
ABN - 95 426 151 625

Registered Incorporation Number
A 0000431J (Associations Incorporation Act 1981)
ABN - 95 426 151 625

Deductible Gift Recipient and Tax Exempt Charity entity
(Income Tax Assessment Act 1997)

Last Updated - 19 March 2021